Privacy Policy

Effective Date: 9 July 2026

At Lala yoga , reiki and sound, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit Lala Yoga, Reiki and Sound, contact us, or book our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Lala Yoga, Reiki and Sound provides yoga classes, Reiki sessions, workshops, and wellbeing services.

If you have any questions about this Privacy Policy or how your data is used, you can contact us at:

Email: cmklindt@gmail.com 

Information We Collect

We may collect the following information:

Information you provide

When you complete our contact form, make a booking, or contact us, we may collect:

Your name

Email address

Telephone number

Information relating to your enquiry

Booking details

Any information you choose to provide about your wellbeing or preferences that is relevant to your booking

Information collected automatically

When you visit our website, we may automatically collect information such as:

IP address

Browser type

Device information

Pages visited

Time spent on our website

Cookies and similar technologies

How We Use Your Information

We use your personal information to:

Respond to your enquiries

Manage bookings and appointments

Communicate about your appointments

Provide our yoga and Reiki services

Improve our website and customer experience

Meet legal and regulatory obligations

Send occasional updates or newsletters if you have chosen to receive them

We will never sell your personal information.

Legal Basis for Processing

Under UK GDPR, we process your information because:

You have given us consent.

It is necessary to fulfil a contract or booking.

We have a legitimate interest in operating and improving our business.

We are required to comply with legal obligations.

Bookings

If you make a booking through our website or a third-party booking platform such as Bookwhen, your personal information will also be processed according to their privacy policy.

Please review their privacy policy before making a booking.

Contact Forms

When you submit a contact form, we use your information solely to respond to your enquiry and provide the assistance you have requested.

Marketing

If you subscribe to our newsletter or choose to receive updates, we may occasionally send you information about classes, workshops, events, or special offers.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may include:

Essential website cookies

Analytics cookies

Functional cookies

You can control or disable cookies through your browser settings.

Sharing Your Information

We only share your personal information where necessary, including with:

Booking system providers

Website hosting providers

Payment processors

Email service providers

Professional advisers where legally required

We do not sell or rent your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission is completely secure.

How Long We Keep Your Data

We only retain your personal information for as long as necessary to:

Provide our services

Meet legal obligations

Resolve disputes

Maintain business records

When your information is no longer required, it will be securely deleted.

Your Rights

Under UK data protection law, you have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Restrict or object to processing

Withdraw consent where processing is based on consent

Request transfer of your data where applicable

Lodge a complaint with the Information Commissioner's Office (ICO)

More information is available from the Information Commissioner's Office.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Lala yoga Reiki and Sound

Email: cmklindt@gmail.com